Privacy Policy
Last updated
This Privacy Notice for Hwcodes Network Technology ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://www.hwcodes.com or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including customer support inquiries
We adhere to the data minimization principle: most of our Services can be used without providing personal information, and we only collect data necessary for service operation, security, and transaction fulfillment.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at help@hwcodes.com.
Summary of Key Points
This summary provides key points from our Privacy Notice. You can find full details in the sections below or use our table of contents to navigate.
What personal information do we process? We collect minimal data: automatically collected technical information (IP address, browser data) for site operation, and optional account information you provide. Learn more about personal information we collect.
Do we process any sensitive personal information? No. We do not process sensitive personal information such as race, religion, health data, or biometric information.
Do we collect any information from third parties? We may receive limited transaction information (such as your email address for order delivery) from our payment provider PayPal. We do not obtain data from data brokers or other third-party sources.
How do we process your information? We process your information to provide and maintain our Services, manage accounts and orders, ensure security and fraud prevention, and comply with legal obligations. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We only share data with trusted service providers necessary for service operation, and in limited legal situations. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We maintain reasonable organizational and technical security measures to protect your personal information. Learn more about how we keep your information safe.
What are your rights? Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Learn more about your privacy rights.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect minimal personal information. Most services are available without you providing any personal data.
Account Information. When you register for an account, our system automatically generates a random username and password. You are not required to provide personal information to use basic download services. If you voluntarily provide an email address for password recovery or order delivery, we will only use it for account security, identity verification, and transaction-related notifications — never for marketing purposes.
Sensitive Information. We do not process sensitive personal information.
Payment Data. We do not directly collect or store your payment card details. All payment transactions are processed by PayPal. Your payment information is collected, stored, and used solely by PayPal in accordance with its privacy policy. We only receive transaction status and order identification numbers to fulfill your order; we do not have access to your full payment instrument details. You may find PayPal's privacy notice here: https://www.paypal.com/us/legalhub/paypal/privacy-full.
Information automatically collected
In Short: Technical information such as your IP address and browser characteristics is collected automatically for site security and operation.
We automatically collect certain technical information when you visit our Services. This information does not reveal your specific identity (like your name or contact details) but includes device and usage data needed to maintain the security, stability, and functionality of our Services.
The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, and performance information automatically recorded by our servers, including your IP address, browser type and settings, access timestamps, pages viewed, and error reports.
- Device Data. Basic information about your device, including operating system, screen resolution, language preferences, and referring URL.
- Approximate Location Data. We derive approximate location information from your IP address (country/region level) for security and compliance purposes. We do not collect precise GPS location data.
2. How do we process your information?
In Short: We process your information only to provide, secure, and improve our Services, and to comply with legal obligations.
We process your personal information for the following purposes:
- To facilitate account creation and management. To enable you to create and log in to your account, and maintain normal account operation.
- To fulfill and manage orders. To process payments, deliver digital products, and provide transaction-related support.
- To maintain service security and prevent fraud. To detect and prevent unauthorized access, abuse, and fraudulent activity on our platform.
- To improve our Services. To analyze site usage patterns, fix technical issues, and optimize user experience.
- To comply with legal obligations. To respond to legal requests and comply with applicable laws and regulations.
3. What legal bases do we rely on to process your personal information?
In Short: We only process your personal information when we have a valid legal reason under applicable law.
If you are located in the EEA or UK, this section applies to you.
Under the GDPR and UK GDPR, we rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given explicit consent for a specific purpose (e.g., providing your email for password recovery). You may withdraw your consent at any time.
- Performance of a Contract. We process your information as necessary to fulfill our contractual obligations to you, including providing access to digital products and processing your orders.
- Legal Obligations. We may process your information to comply with applicable laws, regulatory requirements, and valid legal requests.
- Legitimate Interests. We may process your information for our legitimate business interests, such as maintaining service security, improving functionality, and preventing fraud, provided that these interests do not override your privacy rights.
6. Do we offer artificial intelligence-based products?
In Short: We offer AI-powered tools for web template content editing and optimization.
As part of our Services, we provide AI-powered tools designed to help you edit, optimize, and generate content for web page templates. All use of AI features is governed by this Privacy Notice.
How AI processing works
AI functionality is provided through third-party AI service providers. When you use our AI tools, the text, code, or other content you submit will be transmitted to our AI service provider for real-time processing to generate your requested result.
We do not retain your input content after processing is complete. Your submitted content will not be used for model training, product improvement, or any other purposes unrelated to your specific request.
Important note: Please avoid submitting sensitive personal information, confidential data, or third-party copyrighted content in AI input fields. AI-generated output is for reference only, and you are responsible for verifying and using the results.
7. How long do we keep your information?
In Short: We retain data only as long as necessary for the purposes for which it was collected, or as required by law.
Our data retention periods are as follows:
- Account information: Retained for the duration of your active account. Upon account deletion, we permanently delete your personal information within 15 business days, except where we are legally required to retain data.
- Transaction records: Retained for the period required by applicable tax and accounting laws, typically 3–7 years depending on jurisdiction.
- Server log and technical data: Retained for 12 months, solely for security monitoring, fraud prevention, and technical troubleshooting. After this period, the data is either anonymized or securely deleted.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not technically possible (e.g., data stored in backup archives), we will securely isolate the data from further processing until deletion is possible.
8. How do we keep your information safe?
In Short: We maintain reasonable technical and organizational measures to protect your personal information.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including access controls, data encryption in transit, regular security updates, and restricted internal access to personal data.
However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, transmission of personal information to and from our Services is at your own risk.
9. Do we collect information from minors?
In Short: We do not knowingly collect personal information from children under 13 years of age.
We do not knowingly collect, solicit, or market personal information from children under 13 years of age. By using our Services, you represent that you are at least 13 years old.
If we learn that we have collected personal information from a child under 13, we will promptly deactivate any associated accounts and take reasonable steps to delete such data from our records. If you become aware of any data we may have collected from a child under 13, please contact us at help@hwcodes.com.
10. What are your privacy rights?
In Short: Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.
EEA, UK, and Switzerland residents
Under applicable data protection laws, you have the following rights:
- Right to access and obtain a copy of your personal information
- Right to request rectification of inaccurate or incomplete data
- Right to request erasure of your personal information
- Right to restrict processing of your personal information
- Right to data portability (where applicable)
- Right to object to processing based on legitimate interests
- Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects
To exercise these rights, please contact us using the details provided in the Contact section. We will respond to your request in accordance with applicable data protection laws.
If you are located in the UK and are unhappy with how we have handled your personal information, you may complain to the Information Commissioner's Office (ICO):
- Website: ico.org.uk/make-a-complaint
- Helpline: 0303 123 1113
For EEA residents, you may also lodge a complaint with your local national data protection authority.
For Switzerland residents, you may contact the Federal Data Protection and Information Commissioner (FDPIC).
Withdrawing your consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You may do so by contacting us using the details provided in the Contact section.
Withdrawal of consent will not affect the lawfulness of processing conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on other lawful grounds.
Account management
If you wish to review, update, or delete your account information, you may contact us using the details provided below. Upon your request to terminate your account, we will deactivate and delete your account and associated personal information from our active databases within 15 business days, except where retention is required by law.
11. Controls for do-not-track features
Most web browsers include a Do-Not-Track ("DNT") feature that signals your preference not to have your browsing activity monitored. As there is currently no uniform, universally accepted industry standard for recognizing and implementing DNT signals, we do not currently respond to DNT browser signals.
Global Privacy Control (GPC): We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA). When we detect a GPC signal from your browser, we will automatically apply your opt-out preference without requiring additional action. For more information about GPC, visit globalprivacycontrol.org.
12. Do United States residents have specific privacy rights?
In Short: California residents have specific rights under the CCPA. Residents of other U.S. states may also have rights under applicable state laws.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12 months, as defined under the CCPA):
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | IP address, randomly generated username, email address (if voluntarily provided) | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, financial information | NO |
| C. Protected classification characteristics under state or federal law | Gender, age, race, ethnicity, national origin, marital status | NO |
| D. Commercial information | Transaction history, financial details, payment information | NO |
| E. Biometric information | Fingerprints, voiceprints, facial recognition data | NO |
| F. Internet or other similar network activity | Browsing history, pages viewed, site interaction data, operating system and browser info | YES |
| G. Geolocation data | Precise device location (GPS) | NO |
| H. Audio, electronic, sensory, or similar information | Images, audio, video or call recordings | NO |
| I. Professional or employment-related information | Job title, work history, professional qualifications | NO |
| J. Education Information | Student records, directory information | NO |
| K. Inferences drawn from collected personal information | Profiles about individual preferences and characteristics | NO |
| L. Sensitive personal Information | Social security numbers, financial account credentials, precise geolocation | NO |
How We Use and Share Personal Information
We use the information we collect for the purposes described in How do we process your information? We do not sell or share personal information for cross-context behavioral advertising. We have not sold or shared personal information for business or commercial purposes in the preceding twelve (12) months.
Your Rights
Under applicable U.S. state data protection laws, you may have the following rights:
- Right to know and access the personal data we hold about you
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to non-discrimination for exercising your privacy rights
- Right to opt out of the sale or sharing of personal data for targeted advertising
How to Exercise Your Rights
To exercise these rights, you may contact us by email at help@hwcodes.com, or via our contact page. We will verify your identity before processing your request, in accordance with applicable law.
We also honor the Global Privacy Control (GPC) opt-out signal as described in Section 11.
If we decline your request, you may appeal our decision by contacting us. If your appeal is denied, you may submit a complaint to your state attorney general.
13. Do we make updates to this notice?
In Short: Yes, we will update this notice as necessary to remain compliant with applicable laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. If we make material changes, we will notify you by prominently posting a notice on our website. We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information.
14. How can you contact us about this notice?
If you have questions or comments about this notice, or wish to exercise your privacy rights, you may email us at help@hwcodes.com or contact us by post at:
Hwcodes Network TechnologyBuilding 1, Fuli Jiayuan
Chengdong Town, Shanwei City
Guangdong Province, P.R. China 516400
China